Estandarización y análisis de productividad en analistas de indemnizaciones en el proceso de liquidación de líneas personales de asistencia médica en una compañía de seguros

The following degree work is a proposal for improving the productivity of claims analysts of a recognized insurer, by standardizing the process of liquidating personal lines in the Medical Assistance branch. In the first instance, the current state of the process was observed through the collection...

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Bibliographic Details
Main Author: Gálvez Aguas, Carolina Michelle
Other Authors: Montalvo Zamora, Natalia Alexandra
Format: Tesis de Pregrado
Published: Quito: Universidad de las Américas, 2018 2018
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Online Access:http://dspace.udla.edu.ec/handle/33000/8733
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